At Sheer Laser & Skin Clinic, we always pride ourselves on cleanliness and very high levels of hygiene. We provide clinical treatments in a clinical environment, where infection control has always been of the utmost importance.
Since re-opening post lockdown, we have introduced additional measures to our Clinic procedures to enhance our infection prevention and control measures to ensure we are Covid-19 secure.
✔ We have undertaken a thorough review of our Clinic and the services we offer.
✔ We have re-arranged our waiting area, reception and treatment areas to adhere to social distancing guidelines.
✔ All surfaces and touch-points throughout the Clinic are cleaned between each client.
✔ All items of equipment are sanitised before and after every treatment.
✔ One-use disposable items are used wherever possible (sustainable alternatives kept where possible).
✔ We ensure adequate ventilation throughout the clinic where possible.
✔ We are no longer able to provide refreshments.
✔ We are no longer able to permit use of the toilet facilities.
✔ The entire clinic is deep cleaned daily.
✔ Doctors and Aestheticians clean and disinfect all machines and surfaces in-between use.
✔ All towels are changed and washed after each client.
✔ We can arrange a "click and collect" service for all your skincare or can have it delivered to your home free of charge, should you need to replenish or purchase new products.
✔ We have conducted additional training to ensure all team members continue to care for our Clients in a safe, hygienic and professional manner.
✔ The team have been trained to adapt each treatment to uphold best practice, including hygiene and safety.
✔ We have agreed social distancing for our team in communal staff areas.
✔ The team are briefed to uphold safe standards while dealing with responsibilities at reception and throughout the Clinic.
✔ All members of our team will be wearing appropriate levels of personal protective equipment (PPE) at all times.
✔ Our Aestheticians and Doctors wear gloves, masks, goggles/visors and other PPE during treatments which will be replaced after every treatment.
✔ Our Aestheticians and Doctors sanitise their hands before and after every treatment.
✔ We will stagger client arrival times to minimise/avoid crossing over with other clients and to allow extra time for cleaning/disinfecting.
✔ You will be required to keep your face mask on at all times apart from during a facial service.
✔ We encourage you to please book your appointments online using our online booking system. Book Now!
✔ For Laser Hair Removal appointments, you can continue making your appointments via phone with our Front of House Team.
✔ We encourage you to make follow up appointments online or by phone after departing the Clinic to minimise time spent in the Clinic.
✔ We will not be able to provide a face to face appointment for you if:
- You have confirmed or suspected COVID-19;
- You have or have had in the last 14 days any symptoms of cold or flu
- You live with or have been in contact with confirmed or suspected COVID-19 afflicted persons or have symptoms of the illness (new cough, fever or loss of smell/taste).
- You have travelled to a country which requires self-isolation in the last 14 days. Please check the full list of travel restrictions here
✔ Please arrive on time for your appointment; if you arrive too early, you will have to wait outside the Clinic.
✔ Please arrive on time for your appointment; if you arrive late, we will either shorten your appointment time or refuse your treatment altogether (fees will apply).
✔ When you arrive, the door will be locked, and you will need to wait outside until we ask you to come in.
✔ We will greet you warmly but without a handshake or personal contact.
✔ You will be expected to arrive without personal possessions in your hands so that they are free to use the hand sanitiser provided immediately on arrival.
✔ We will perform a contactless temperature check on arrival.
✔ You will be asked to put your coat, clothes and personal belongings into the plastic container provided that will be sanitised between each client.
✔ Where possible we escort you straight to the treatment room to avoid congestion in the waiting area.
✔ To attend your appointment alone, no friends or family are permitted to attend with you.
✔ Please arrive promptly at the time of your appointment, to maximise social distancing.
✔ To use the hand sanitiser provided before and after your treatment.
✔ To wear a face mask prior to entering the Clinic.
✔ Please respect the 2 metre distance between other clients who may be in reception at the same time as you.
✔ To contact us as soon as possible to re-arrange your appointment, if you have a temperature, are feeling unwell, or if any person in your household has the same or is self-isolating.
✘ Do not come to the Clinic if you or anyone you live with is self-isolating, quarantining or is displaying symptoms known to be consistent with COVID-19.